SCANDINAVIAN EXPERTISE. BASED IN POLAND.

Good IT feels
personal.

Enterprise experience. Scandinavian understanding. A dedicated two-person team looking after the technology—and the people—your business relies on.

A SMALL TEAM. A HIGHER STANDARD.
Ctrl-Alt-Swede — www.ctrl-alt-swede.com
SWEDISH ROOTS.+POLISH PRESENCE.
01

10+ yearsof global enterprise experience

02

1–50 peopleour focus for managed IT

03

Scandinavianlanguage & market understanding

ONE PARTNER. TWO WAYS TO WORK TOGETHER.

Close to your business.
Fluent in your world.

Whether you are building a small team in Poland or strengthening a global support operation, we bring technical experience and Scandinavian understanding to the same table.

FOR SMALL & MEDIUM BUSINESSES

01

Your IT, personally managed.

Support, security and infrastructure for Scandinavian companies operating in Poland. A clear point of contact, with a working relationship built around your team.

Explore managed IT

FOR GLOBAL ORGANISATIONS

02

The right skills.
The right language.

Short- and long-term IT and customer support personnel with Scandinavian language skills. People who understand both the technology and the people using it.

Explore personnel solutions

OUR SIX CORE SERVICES

Every part of your IT.
Considered.

From everyday support to your next important decision. Six connected services, shaped around how your business works.

01

IT support for business

Practical help for the people behind the screens. Troubleshooting, everyday technical support and help keeping your team productive.

02

Microsoft 365

Deployment, configuration and ongoing support. Make collaboration simpler, with attention to security, efficiency and user training.

03

Cybersecurity

Understand your exposure and strengthen your defences. Security reviews, incident monitoring and testing, with scope agreed around your business.

04

IT infrastructure

Care for the foundations: servers, networks, storage and backups. Monitoring, maintenance and optimisation for a more dependable environment.

05

IT personnel outsourcing

IT and customer support talent with Scandinavian language skills. Short- or long-term assignments for global organisations.

06

IT consulting

A clear technical perspective on what comes next. IT planning, process improvements and solutions matched to your actual needs.

SCANDINAVIAN-SPEAKING PERSONNEL

Some things work better
in your own language.

Give your global operation a local understanding. We help larger organisations find IT and customer support personnel who can work with Scandinavian customers and colleagues.

Plan your personnel needs
01

IT & technical support

Technical skills with clear, human communication.

02

Customer support

Language and cultural understanding at the customer’s side.

03

Flexible assignments

Short- and long-term needs, defined around your operation.

Tell us the language, role and duration you need. We will discuss the right fit and availability.

Ctrl-Alt-Swede

TECHNICAL KNOW-HOW. + CULTURAL UNDERSTANDING. + HUMAN CONNECTION.

MANAGED IT · FOR TEAMS OF 1–50

Three ways to
keep moving forward.

Choose how closely you want to work together. We define the service scope, availability and price with you before work begins.

HELP WHEN YOU NEED IT

Break/Fix

A focused solution to a specific IT problem.

  • For individual issues or one-off work
  • The task and cost agreed in advance
  • A practical starting point

Quoted per engagement

Explore Break/Fix

AN ONGOING RELATIONSHIP

Basic Subscription

A regular support partnership for your day-to-day IT.

  • A recurring arrangement for your team
  • An agreed scope for everyday support
  • A familiar team to work with

Subscription price on request

Explore Basic

OUR CLOSEST PARTNERSHIP

Premium

A more involved approach to your business and its IT.

  • Broader involvement in your IT needs
  • Support and planning considered together
  • A scope shaped around your priorities

Tailored proposal

Explore Premium

Every agreement is tailored. Included services, support hours, response targets and any on-site work are confirmed in your proposal.

Portrait of a Ctrl-Alt-Swede co-founder in a light shirtPortrait of a Ctrl-Alt-Swede co-founder in a waistcoat and tie

Your team behind the technology.

OUR QUALITY COMMITMENT

Care in the details.
Ownership of the work.

A personal standard we bring to every engagement.

THE PEOPLE BEHIND CTRL-ALT-SWEDE

Two founders.
One standard.

Computer nerds since the late ’80s. Still curious. Still hands-on.

More than ten years of experience in the global enterprise market taught us what good IT takes. Ctrl-Alt-Swede brings that experience to a deliberately small company, with Scandinavian language and market knowledge at its heart.

We believe quality comes from knowing the business, taking the time to understand the problem and caring about the result. You work with the people doing the work.

A CLEAR START

First, we listen.

01

Understand

Your people, your setup and what needs to work better.

02

Agree

A clear scope, responsibilities and a way of working.

03

Get to work

Practical support, with people you get to know.

A FEW GOOD QUESTIONS

Before we talk.

Who is managed IT for?

Our focus is businesses with 1–50 people, especially Scandinavian companies operating in Poland. We shape the working arrangement around your team and the support it needs.

Can you support a large international company?

Yes. Our personnel offering is designed for larger global organisations that need IT or customer support personnel with Scandinavian language skills, on short- or long-term assignments.

Which languages can we request?

Tell us which Scandinavian language your operation needs. We will discuss the role, language requirements and available personnel with you. The website is available in English, Polish and Swedish.

Do you provide on-site support?

On-site support in Poland can be discussed as part of your service scope. Location, scheduling and availability are agreed individually.

How are services priced?

Break/Fix, Basic Subscription and Premium are quoted according to your needs. We agree the scope and commercial terms before starting; there are no published fixed prices at this stage.

LET’S FIND THE RIGHT FIT

Tell us what
you have in mind.

A few details are enough to start shaping the right conversation. Create a short brief for managed IT or Scandinavian-speaking personnel.

Contact details are being finalised. This tool prepares a brief for you to keep; it does not send an enquiry.

www.ctrl-alt-swede.com

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